Privacy policy
Privacy policy
1. Collection and use of personal information
1.1. What information we collect
We obtain personal information about you if you choose to provide it — for example, to contact mailboxes or to register for certain services. In some cases, you will have previously provided your personal information to MSOFFICESOLUTION (if, for example, you are a former employee). If you choose to register or login to a MSOFFICESOLUTION web site using a third party single sign-in service that authenticates your identity and connects your social media login information (e.g., LinkedIn, Google, or Twitter) with MSOFFICESOLUTION, we will collect any information or content needed for the registration or log-in that you have permitted the social media provider to share with us, such as your name and email address. Other information we collect will depend on the privacy settings you have set with your social media provider, so please review the privacy statement or policy of the applicable service.
When you register or submit personal information to MSOFFICESOLUTION we will use this information in the manner outlined in this privacy statement. Your personal information is not used for other purposes, unless we obtain your permission, or unless otherwise required or permitted by law or professional standards.
For example, if you register to a MSOFFICESOLUTION web site and provide information about your preferences, we will use this information to personalize your user experience. Where you register or login using a third-party single user sign-in we may also recognize you as the same user across any different devices you use and personalize your user experience across other MSOFFICESOLUTION sites you visit. If you send us a resume or curriculum vitae (CV) to apply online for a position with MSOFFICESOLUTION, we will use the information that you provide to match you with available MSOFFICESOLUTION job opportunities.
In some cases where you have registered for certain services we will store your email address temporarily until we receive confirmation of the information you provided via an email (i.e. where we send an email to the email address provided as part of your registration to confirm a subscription request).
1.2 The legal grounds we have to use your personal information
MSOFFICESOLUTION generally collects only the personal information necessary to fulfill your request. Where additional, optional information is sought, you will be notified of this at the point of collection.
We can process personal information, so long as we have a ground under the law to do so. It also requires us to tell you what those grounds are. As a result, when we process your personal information, we will rely on one of the following processing conditions:
- Performance of a contract: this is when the processing of your personal information is necessary in order to perform our obligations under a contract
- Legal obligation: this is when we are required to process your personal information in order to comply with a legal obligation, such as keeping records for tax purposes or providing information to a public body or law enforcement agency
- Legitimate interests: we will process information about you where it is in our legitimate interest in running a lawful business to do so in order to further that business, so long as it doesn’t outweigh your interests or
- Your consent: in some cases, we will ask you for specific permission to process some of your personal information, and we will only process your personal information in this way if you agree to us doing so. You may withdraw and/or modify your consent at any time by contacting MSOFFICESOLUTION at in-fmdataprivacy@MsOfficeSolution.com.
Examples of the ‘legitimate interests’ referred to above are:
- To offer information and/or services to individuals who visit our website or offer information about employment opportunities.
- To prevent fraud or criminal activity and to safeguard our IT systems.
- To customize individuals’ online experience and improve the performance usability and effectiveness of MSOFFICESOLUTION's online presence.
- To conduct, and to analyze, our marketing activities.
- To meet our corporate and social responsibility obligations.
In some cases, the personal data that we collect will also include special categories of data, such as diversity related information (including data about racial and ethnic origin, political opinions, religious beliefs and other beliefs of a similar nature, trade union membership and data about sexual life and sexual orientation), or health data and data about alleged or proven criminal offences in each case where permitted by law.
1.3 Automatic collection of personal information
In some instances, MSOFFICESOLUTION and its service providers use cookies, web beacons and other technologies to automatically collect certain types of information when you visit us online, as well as through emails that we may exchange. The collection of this information allows us to customize your online experience, improve the performance, usability and effectiveness of MSOFFICESOLUTION's online presence, and to measure the effectiveness of our marketing activities.
1.3.1 IP addresses
An IP address is a number assigned to your computer whenever you access the internet. It allows computers and servers to recognize and communicate with one another. IP addresses from which visitors appear to originate will be recorded for IT security and system diagnostic purposes. This information will also typically be used in aggregate form to conduct web site trend and performance analysis.
1.3.2 Cookies
Cookies may be placed on your computer or internet-enabled device whenever you visit us online. This allows the site to remember your computer or device and serves a number of purposes.
On some of our web sites, a notification banner will appear requiring your consent to collect cookies. If you do not provide consent, your computer or internet-enabled device will not be tracked for marketing-related activities. A secondary type of cookie referred to as "user-input" cookies may still be required for necessary functionality. Such cookies will not be blocked using this notification banner. Your selection will be saved in a cookie and is valid for a period of 90 days. If you wish to revoke your selection, you may do so by clearing your browser's cookies.
Although most browsers automatically accept cookies, you can choose whether or not to accept cookies via your browser's settings (often found in your browser's Tools or Preferences menu). You may also delete cookies from your device at any time. However, please be aware that if you do not accept cookies, you may not be able to fully experience some of our web sites' features.
Further information about managing cookies can be found in your browser's help file or through sites such as www.allaboutcookies.org.
Below is a list of the types of cookies used on our web sites:
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Purpose
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Description
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Type & Expiry
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Performance (i.e., User's Browser)
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Our web sites are built using common internet platforms. These have built-in cookies which help compatibility issues (e.g., to identify your browser type) and improve performance (e.g., quicker loading of content).
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Session
Deleted upon closing the browser
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Security (e.g. Asp .NET) Cookies
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If you register for access to a restricted area, our cookies ensure that your device is logged for the duration of your visit. You will need your username and password to access the restricted areas.
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Session
Deleted upon closing the browser
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Site Preferences
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Our cookies may also remember your site preferences (e.g., language) or seek to enhance your experience (e.g., by personalizing a greeting or content). This will apply to areas where you have registered specifically for access or create an account.
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Session
Deleted upon closing the browser
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Analytical
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We use several third-party analytics tools to help us understand how site visitors use our web site. This allows us to improve the quality and content on MsOfficeSolution.com for our visitors. The aggregated statistical data cover items such as total visits or page views, and referrers to our web sites. For further details on our use of Google Analytics, see below.
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Persistent, but will delete automatically after two years if you no longer visit MsOfficeSolution.com
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Site visitor feedback
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We use a third-party survey tool to invite a percentage of visitors to provide their feedback. Cookies are used to prevent visitors from being invited multiple times.
The first cookie (1) is set if the visitor is not invited to participate in the survey and is used to ensure visitors are not invited after their first page view.
The second cookie (2) is set if the visitor is invited to participate in the survey and is used to ensure the visitor is not invited again to participate for a period of 90 days.
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1 Session
Deleted upon closing the browser
2 Persistent
Deleted automatically after 90 days or presenting survey invite.
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Social sharing
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We use third party social media widgets or buttons to provide you with additional functionality to share content from our web pages to social media websites and email. Use of these widgets or buttons may place a cookie on your device to make their service easier to use, ensure your interaction is displayed on our webpages (e.g. the social share count cache is updated) and log information about your activities across the Internet and on our web sites. We encourage you to review each provider's privacy information before using any such service. For further details on our use of social media widgets and applications, see below.
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Persistent, but will be deleted automatically after two years if you no longer visit MsOfficeSolution.com
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Other third-party tools and widgets may be used on our individual web pages to provide additional functionality. Use of these tools or widgets may place a cookie on your device to make their service easier to use, and ensure your interaction is displayed on our webpages properly.
Cookies by themselves do not tell us your email address or otherwise identify you personally. In our analytical reports, we may obtain other identifiers including IP addresses, but this is for the purpose of identifying the number of unique visitors to our web sites and geographic origin of visitor trends, and not to identify individual visitors.
BY NAVIGATING ON OUR WEB SITES OR ENTERING YOUR LOGIN DETAILS TO ACCESS AREAS RESERVED FOR REGISTERED USERS, YOU AGREE THAT WE CAN PLACE THESE COOKIES ON YOUR COMPUTER OR INTERNET ENABLED DEVICE.
1.3.3 Google Analytics
MSOFFICESOLUTION uses Google Analytics. More information about how Google Analytics is used by MSOFFICESOLUTION can be found here: http://www.google.com/analytics/learn/privacy.html
To provide website visitors with more choice on how their data is collected by Google Analytics, Google have developed the Google Analytics Opt-out Browser Add-on. The add-on communicates with the Google Analytics JavaScript (ga.js) to indicate that information about the website visit should not be sent to Google Analytics. The Google Analytics Opt-out Browser Add-on does not prevent information from being sent to the website itself or to other web analytics services.
1.3.4 Web beacons
A web beacon is a small image file on a web page that can be used to collect certain information from your computer, such as an IP address, the time the content was viewed, a browser type, and the existence of cookies previously set by the same server. MSOFFICESOLUTION only uses web beacons in accordance with applicable laws.
MSOFFICESOLUTION or its service providers may use web beacons to track the effectiveness of third-party web sites that provide us with recruiting or marketing services or to gather aggregate visitor statistics and manage cookies.
You have the option to render some web beacons unusable by rejecting their associated cookies. The web beacon may still record an anonymous visit from your IP address but cookie information will not be recorded.
In some of our newsletters and other communications, we may monitor recipient actions such as email open rates through embedded links within the messages. We collect this information to gauge user interest and to enhance future user experiences.
1.3.5 Location-based tools
MSOFFICESOLUTION may collect and use the geographical location of your computer or mobile device. This location data is collected for the purpose of providing you with information regarding services which we believe may be of interest to you based on your geographic location, and to improve our location-based products and services.
1.4 Social media widgets and applications
MSOFFICESOLUTION web sites may include functionality to enable sharing via third party social media applications, such as the Facebook Like button and Twitter widget. These social media applications may collect and use information regarding your use of MSOFFICESOLUTION web sites (see details on 'Social Sharing' cookies above). Any personal information that you provide via such social media applications may be collected and used by other members of that social media application and such interactions are governed by the privacy policies of the companies that provide the application. We do not have control over, or responsibility for, those companies or their use of your information.
In addition, MSOFFICESOLUTION web sites may host blogs, forums, crowd-sourcing and other applications or services (collectively "social media features"). The purpose of social media features is to facilitate the sharing of knowledge and content. Any personal information that you provide on any MSOFFICESOLUTION social media feature may be shared with other users of that social media feature (unless otherwise stated at the point of collection), over whom we may have limited or no control.
1.5 Children
MSOFFICESOLUTION understands the importance of protecting children's privacy, especially in an online environment. Our sites are not intentionally designed for or directed at children under the age of 13. It is our policy never to knowingly collect or maintain information about anyone under the age of 13, except as part of an engagement to provide professional services.
2. Sharing and transfer of personal information
2.1 Transfer within the network of MSOFFICESOLUTION firms
We share information about you with other member firms of the MSOFFICESOLUTION network as part of international engagements, and with MSOFFICESOLUTION International and other member firms where required or desirable to meet our legal and regulatory obligations around the world in which case personal data would be appropriately protected as per applicable laws. Other parts of the MSOFFICESOLUTION network are also used to provide services to us and you, for example hosting and supporting IT applications, provision of certain forms of insurance for member firms and its clients, performing client conflicts checks and Anti-Money Laundering checks, assisting with client engagement services and otherwise as required in order to continue to run MSOFFICESOLUTION’s business.
2.2 Transfers to third parties
We do not share personal information with third parties, except as necessary for our legitimate professional and business needs, to carry out your requests, and/or as required or permitted by law or professional standards. For more information on such third parties, please see this link.
In addition, MSOFFICESOLUTION will transfer certain personal information outside India to outside companies working with us or on our behalf for the purposes described in this Privacy Statement. MSOFFICESOLUTION may store personal information outside India. We typically send personal information to the following countries. If we do this your personal information will continue to be protected.
MSOFFICESOLUTION will not transfer the personal information you provide to any third parties for their own direct marketing use.
3. Choices
In general, you are not required to submit any personal information to MSOFFICESOLUTION, but we will require you to provide certain personal information for you to receive additional information about our services and events. MSOFFICESOLUTION will also ask for your permission for certain uses of your personal information, and you can agree to or decline those uses. If you opt-in for services or communications, such as an e-newsletter, you will be able to unsubscribe at any time by following the instructions included in each communication. If you decide to unsubscribe from a service or communication, we will try to remove your information promptly, although we may require additional information before we can process your request.
As described in "Cookies" above, if you wish to prevent cookies from tracking you as you navigate our sites, you can reset your browser to refuse all cookies or to indicate when a cookie is being sent. Note, however, that some portions of our sites may not work properly if you elect to refuse cookies.
4. Your rights
If MSOFFICESOLUTION processes personal information about you, you have the following rights:
- Access and correction: you have the right to access to that data. This is sometimes called a ‘Subject Access Request’. If we agree that we are obliged to provide personal information to you, we will provide it to you free of charge. Before providing personal information to you, we may ask for proof of identity and sufficient information about your interactions with us that we can locate your personal information. If the information we hold about you is incorrect, you are entitled to ask us to correct any inaccuracies in the personal information.
- Object to processing: you have the right to object to us processing your personal information if we are not entitled to use it any more.
- Other Rights: in addition, you may have rights to have your information deleted if we are keeping it too long, have its processing restricted in certain circumstances and/or to obtain copies of information we hold about you in electronic form.
You can make a request or exercise these rights by contacting MSOFFICESOLUTION at in-fmdataprivacy@MsOfficeSolution.com and we will make all reasonable and practical efforts to comply with your request, so long as it is consistent with applicable law and professional standards.
5. Data security and integrity
MSOFFICESOLUTION has reasonable security policies and procedures in place to protect personal information from unauthorized loss, misuse, alteration, or destruction. Despite MSOFFICESOLUTION's best efforts, however, security cannot be absolutely guaranteed against all threats. To the best of our ability, access to your personal information is limited to those who have a need to know. Those individuals who have access to the data are required to maintain the confidentiality of such information.
We retain personal data for as long as it is needed to provide our services, stay in contact with you and to comply with applicable laws, regulations and professional obligations that we are subject to and for other legitimate business reasons.
6. Links to other sites
Please be aware that MSOFFICESOLUTION web sites will typically contain links to other sites, including sites maintained by other MSOFFICESOLUTION member firms that are not governed by this Privacy Statement but by other privacy statements that will often differ somewhat. We encourage users to review the privacy policy of each web site visited before disclosing any personal information.
By registering on any MSOFFICESOLUTION web site and then navigating to another MSOFFICESOLUTION web site while still logged in, you agree to the use of your personal information in accordance with the privacy statement of the MSOFFICESOLUTION web site you are visiting.
7. Changes to this statement
MSOFFICESOLUTION may modify this Privacy Statement from time to time to reflect our current privacy practices. When we make changes to this statement, we will revise the "updated" date at the top of this page. Any changes to the processing of personal information as described in this Privacy Statement affecting you will be communicated to you through an appropriate channel, depending on how we normally communicate with you.
8. Policy questions and enforcement
MSOFFICESOLUTION is committed to protecting the online privacy of your personal information. If you have questions or comments about our administration of your personal information, please contact us at in-fmdataprivacy@MsOfficeSolution.com. You may also use this address to communicate any concerns you may have regarding compliance with our Privacy Statement.
If you are not satisfied with the response you receive, you may escalate your concern to the Firm’s Privacy Liaison by sending an email to Subramanyam Ramakrishna at rsubramanyam@MsOfficeSolution.com. We will acknowledge your email within [14] days and seek to resolve your concern within one month of receipt. Where the concern is complex or we have a large volume of concerns, we will notify you that the concern will take longer than one month to resolve, and we will seek to resolve your concern within three months of the concern being first raised. We may accept your concern (and in that case implement one of the measures set out in the ‘Your Rights’ section above), or we may reject your concern on legitimate grounds.
1 In this notice “MSOFFICESOLUTION,” “we,” “our,” and “us”, “Firm” refers to MSOFFICESOLUTION Assurance and Consulting Services LLP & its Sub-licensees. It may also, depending on the context, also " refers to MSOFFICESOLUTION International Limited, a private English company limited by guarantee, that does not provide services to clients. No member firm has any authority to obligate or bind MSOFFICESOLUTION International or any other member firm vis-à-vis third parties, nor does MSOFFICESOLUTION International have any such authority to obligate or bind any member firm.
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Contact us
If you have any questions or concerns regarding this privacy information statement would like further information about how we protect your information (for example when we transfer it outside India) and/or when you want to contact the Firm’s Privacy Liaison, please email us at:
in-fmdataprivacy@MsOfficeSolution.com
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Privacy policy
Privacy policy
1. Collection and use of personal information
1.1. What information we collect
We obtain personal information about you if you choose to provide it — for example, to contact mailboxes or to register for certain services. In some cases, you will have previously provided your personal information to MSOFFICESOLUTION (if, for example, you are a former employee). If you choose to register or login to a MSOFFICESOLUTION web site using a third party single sign-in service that authenticates your identity and connects your social media login information (e.g., LinkedIn, Google, or Twitter) with MSOFFICESOLUTION, we will collect any information or content needed for the registration or log-in that you have permitted the social media provider to share with us, such as your name and email address. Other information we collect will depend on the privacy settings you have set with your social media provider, so please review the privacy statement or policy of the applicable service.
When you register or submit personal information to MSOFFICESOLUTION we will use this information in the manner outlined in this privacy statement. Your personal information is not used for other purposes, unless we obtain your permission, or unless otherwise required or permitted by law or professional standards.
For example, if you register to a MSOFFICESOLUTION web site and provide information about your preferences, we will use this information to personalize your user experience. Where you register or login using a third-party single user sign-in we may also recognize you as the same user across any different devices you use and personalize your user experience across other MSOFFICESOLUTION sites you visit. If you send us a resume or curriculum vitae (CV) to apply online for a position with MSOFFICESOLUTION, we will use the information that you provide to match you with available MSOFFICESOLUTION job opportunities.
In some cases where you have registered for certain services we will store your email address temporarily until we receive confirmation of the information you provided via an email (i.e. where we send an email to the email address provided as part of your registration to confirm a subscription request).
1.2 The legal grounds we have to use your personal information
MSOFFICESOLUTION generally collects only the personal information necessary to fulfill your request. Where additional, optional information is sought, you will be notified of this at the point of collection.
We can process personal information, so long as we have a ground under the law to do so. It also requires us to tell you what those grounds are. As a result, when we process your personal information, we will rely on one of the following processing conditions:
- Performance of a contract: this is when the processing of your personal information is necessary in order to perform our obligations under a contract
- Legal obligation: this is when we are required to process your personal information in order to comply with a legal obligation, such as keeping records for tax purposes or providing information to a public body or law enforcement agency
- Legitimate interests: we will process information about you where it is in our legitimate interest in running a lawful business to do so in order to further that business, so long as it doesn’t outweigh your interests or
- Your consent: in some cases, we will ask you for specific permission to process some of your personal information, and we will only process your personal information in this way if you agree to us doing so. You may withdraw and/or modify your consent at any time by contacting MSOFFICESOLUTION at in-fmdataprivacy@MsOfficeSolution.com.
Examples of the ‘legitimate interests’ referred to above are:
- To offer information and/or services to individuals who visit our website or offer information about employment opportunities.
- To prevent fraud or criminal activity and to safeguard our IT systems.
- To customize individuals’ online experience and improve the performance usability and effectiveness of MSOFFICESOLUTION's online presence.
- To conduct, and to analyze, our marketing activities.
- To meet our corporate and social responsibility obligations.
In some cases, the personal data that we collect will also include special categories of data, such as diversity related information (including data about racial and ethnic origin, political opinions, religious beliefs and other beliefs of a similar nature, trade union membership and data about sexual life and sexual orientation), or health data and data about alleged or proven criminal offences in each case where permitted by law.
1.3 Automatic collection of personal information
In some instances, MSOFFICESOLUTION and its service providers use cookies, web beacons and other technologies to automatically collect certain types of information when you visit us online, as well as through emails that we may exchange. The collection of this information allows us to customize your online experience, improve the performance, usability and effectiveness of MSOFFICESOLUTION's online presence, and to measure the effectiveness of our marketing activities.
1.3.1 IP addresses
An IP address is a number assigned to your computer whenever you access the internet. It allows computers and servers to recognize and communicate with one another. IP addresses from which visitors appear to originate will be recorded for IT security and system diagnostic purposes. This information will also typically be used in aggregate form to conduct web site trend and performance analysis.
1.3.2 Cookies
Cookies may be placed on your computer or internet-enabled device whenever you visit us online. This allows the site to remember your computer or device and serves a number of purposes.
On some of our web sites, a notification banner will appear requiring your consent to collect cookies. If you do not provide consent, your computer or internet-enabled device will not be tracked for marketing-related activities. A secondary type of cookie referred to as "user-input" cookies may still be required for necessary functionality. Such cookies will not be blocked using this notification banner. Your selection will be saved in a cookie and is valid for a period of 90 days. If you wish to revoke your selection, you may do so by clearing your browser's cookies.
Although most browsers automatically accept cookies, you can choose whether or not to accept cookies via your browser's settings (often found in your browser's Tools or Preferences menu). You may also delete cookies from your device at any time. However, please be aware that if you do not accept cookies, you may not be able to fully experience some of our web sites' features.
Further information about managing cookies can be found in your browser's help file or through sites such as www.allaboutcookies.org.
Below is a list of the types of cookies used on our web sites:
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Purpose
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Description
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Type & Expiry
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Performance (i.e., User's Browser)
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Our web sites are built using common internet platforms. These have built-in cookies which help compatibility issues (e.g., to identify your browser type) and improve performance (e.g., quicker loading of content).
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Session
Deleted upon closing the browser
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Security (e.g. Asp .NET) Cookies
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If you register for access to a restricted area, our cookies ensure that your device is logged for the duration of your visit. You will need your username and password to access the restricted areas.
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Session
Deleted upon closing the browser
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Site Preferences
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Our cookies may also remember your site preferences (e.g., language) or seek to enhance your experience (e.g., by personalizing a greeting or content). This will apply to areas where you have registered specifically for access or create an account.
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Session
Deleted upon closing the browser
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Analytical
|
We use several third-party analytics tools to help us understand how site visitors use our web site. This allows us to improve the quality and content on MsOfficeSolution.com for our visitors. The aggregated statistical data cover items such as total visits or page views, and referrers to our web sites. For further details on our use of Google Analytics, see below.
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Persistent, but will delete automatically after two years if you no longer visit MsOfficeSolution.com
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Site visitor feedback
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We use a third-party survey tool to invite a percentage of visitors to provide their feedback. Cookies are used to prevent visitors from being invited multiple times.
The first cookie (1) is set if the visitor is not invited to participate in the survey and is used to ensure visitors are not invited after their first page view.
The second cookie (2) is set if the visitor is invited to participate in the survey and is used to ensure the visitor is not invited again to participate for a period of 90 days.
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1 Session
Deleted upon closing the browser
2 Persistent
Deleted automatically after 90 days or presenting survey invite.
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Social sharing
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We use third party social media widgets or buttons to provide you with additional functionality to share content from our web pages to social media websites and email. Use of these widgets or buttons may place a cookie on your device to make their service easier to use, ensure your interaction is displayed on our webpages (e.g. the social share count cache is updated) and log information about your activities across the Internet and on our web sites. We encourage you to review each provider's privacy information before using any such service. For further details on our use of social media widgets and applications, see below.
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Persistent, but will be deleted automatically after two years if you no longer visit MsOfficeSolution.com
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Other third-party tools and widgets may be used on our individual web pages to provide additional functionality. Use of these tools or widgets may place a cookie on your device to make their service easier to use, and ensure your interaction is displayed on our webpages properly.
Cookies by themselves do not tell us your email address or otherwise identify you personally. In our analytical reports, we may obtain other identifiers including IP addresses, but this is for the purpose of identifying the number of unique visitors to our web sites and geographic origin of visitor trends, and not to identify individual visitors.
BY NAVIGATING ON OUR WEB SITES OR ENTERING YOUR LOGIN DETAILS TO ACCESS AREAS RESERVED FOR REGISTERED USERS, YOU AGREE THAT WE CAN PLACE THESE COOKIES ON YOUR COMPUTER OR INTERNET ENABLED DEVICE.
1.3.3 Google Analytics
MSOFFICESOLUTION uses Google Analytics. More information about how Google Analytics is used by MSOFFICESOLUTION can be found here: http://www.google.com/analytics/learn/privacy.html
To provide website visitors with more choice on how their data is collected by Google Analytics, Google have developed the Google Analytics Opt-out Browser Add-on. The add-on communicates with the Google Analytics JavaScript (ga.js) to indicate that information about the website visit should not be sent to Google Analytics. The Google Analytics Opt-out Browser Add-on does not prevent information from being sent to the website itself or to other web analytics services.
1.3.4 Web beacons
A web beacon is a small image file on a web page that can be used to collect certain information from your computer, such as an IP address, the time the content was viewed, a browser type, and the existence of cookies previously set by the same server. MSOFFICESOLUTION only uses web beacons in accordance with applicable laws.
MSOFFICESOLUTION or its service providers may use web beacons to track the effectiveness of third-party web sites that provide us with recruiting or marketing services or to gather aggregate visitor statistics and manage cookies.
You have the option to render some web beacons unusable by rejecting their associated cookies. The web beacon may still record an anonymous visit from your IP address but cookie information will not be recorded.
In some of our newsletters and other communications, we may monitor recipient actions such as email open rates through embedded links within the messages. We collect this information to gauge user interest and to enhance future user experiences.
1.3.5 Location-based tools
MSOFFICESOLUTION may collect and use the geographical location of your computer or mobile device. This location data is collected for the purpose of providing you with information regarding services which we believe may be of interest to you based on your geographic location, and to improve our location-based products and services.
1.4 Social media widgets and applications
MSOFFICESOLUTION web sites may include functionality to enable sharing via third party social media applications, such as the Facebook Like button and Twitter widget. These social media applications may collect and use information regarding your use of MSOFFICESOLUTION web sites (see details on 'Social Sharing' cookies above). Any personal information that you provide via such social media applications may be collected and used by other members of that social media application and such interactions are governed by the privacy policies of the companies that provide the application. We do not have control over, or responsibility for, those companies or their use of your information.
In addition, MSOFFICESOLUTION web sites may host blogs, forums, crowd-sourcing and other applications or services (collectively "social media features"). The purpose of social media features is to facilitate the sharing of knowledge and content. Any personal information that you provide on any MSOFFICESOLUTION social media feature may be shared with other users of that social media feature (unless otherwise stated at the point of collection), over whom we may have limited or no control.
1.5 Children
MSOFFICESOLUTION understands the importance of protecting children's privacy, especially in an online environment. Our sites are not intentionally designed for or directed at children under the age of 13. It is our policy never to knowingly collect or maintain information about anyone under the age of 13, except as part of an engagement to provide professional services.
2. Sharing and transfer of personal information
2.1 Transfer within the network of MSOFFICESOLUTION firms
We share information about you with other member firms of the MSOFFICESOLUTION network as part of international engagements, and with MSOFFICESOLUTION International and other member firms where required or desirable to meet our legal and regulatory obligations around the world in which case personal data would be appropriately protected as per applicable laws. Other parts of the MSOFFICESOLUTION network are also used to provide services to us and you, for example hosting and supporting IT applications, provision of certain forms of insurance for member firms and its clients, performing client conflicts checks and Anti-Money Laundering checks, assisting with client engagement services and otherwise as required in order to continue to run MSOFFICESOLUTION’s business.
2.2 Transfers to third parties
We do not share personal information with third parties, except as necessary for our legitimate professional and business needs, to carry out your requests, and/or as required or permitted by law or professional standards. For more information on such third parties, please see this link.
In addition, MSOFFICESOLUTION will transfer certain personal information outside India to outside companies working with us or on our behalf for the purposes described in this Privacy Statement. MSOFFICESOLUTION may store personal information outside India. We typically send personal information to the following countries. If we do this your personal information will continue to be protected.
MSOFFICESOLUTION will not transfer the personal information you provide to any third parties for their own direct marketing use.
3. Choices
In general, you are not required to submit any personal information to MSOFFICESOLUTION, but we will require you to provide certain personal information for you to receive additional information about our services and events. MSOFFICESOLUTION will also ask for your permission for certain uses of your personal information, and you can agree to or decline those uses. If you opt-in for services or communications, such as an e-newsletter, you will be able to unsubscribe at any time by following the instructions included in each communication. If you decide to unsubscribe from a service or communication, we will try to remove your information promptly, although we may require additional information before we can process your request.
As described in "Cookies" above, if you wish to prevent cookies from tracking you as you navigate our sites, you can reset your browser to refuse all cookies or to indicate when a cookie is being sent. Note, however, that some portions of our sites may not work properly if you elect to refuse cookies.
4. Your rights
If MSOFFICESOLUTION processes personal information about you, you have the following rights:
- Access and correction: you have the right to access to that data. This is sometimes called a ‘Subject Access Request’. If we agree that we are obliged to provide personal information to you, we will provide it to you free of charge. Before providing personal information to you, we may ask for proof of identity and sufficient information about your interactions with us that we can locate your personal information. If the information we hold about you is incorrect, you are entitled to ask us to correct any inaccuracies in the personal information.
- Object to processing: you have the right to object to us processing your personal information if we are not entitled to use it any more.
- Other Rights: in addition, you may have rights to have your information deleted if we are keeping it too long, have its processing restricted in certain circumstances and/or to obtain copies of information we hold about you in electronic form.
You can make a request or exercise these rights by contacting MSOFFICESOLUTION at in-fmdataprivacy@MsOfficeSolution.com and we will make all reasonable and practical efforts to comply with your request, so long as it is consistent with applicable law and professional standards.
5. Data security and integrity
MSOFFICESOLUTION has reasonable security policies and procedures in place to protect personal information from unauthorized loss, misuse, alteration, or destruction. Despite MSOFFICESOLUTION's best efforts, however, security cannot be absolutely guaranteed against all threats. To the best of our ability, access to your personal information is limited to those who have a need to know. Those individuals who have access to the data are required to maintain the confidentiality of such information.
We retain personal data for as long as it is needed to provide our services, stay in contact with you and to comply with applicable laws, regulations and professional obligations that we are subject to and for other legitimate business reasons.
6. Links to other sites
Please be aware that MSOFFICESOLUTION web sites will typically contain links to other sites, including sites maintained by other MSOFFICESOLUTION member firms that are not governed by this Privacy Statement but by other privacy statements that will often differ somewhat. We encourage users to review the privacy policy of each web site visited before disclosing any personal information.
By registering on any MSOFFICESOLUTION web site and then navigating to another MSOFFICESOLUTION web site while still logged in, you agree to the use of your personal information in accordance with the privacy statement of the MSOFFICESOLUTION web site you are visiting.
7. Changes to this statement
MSOFFICESOLUTION may modify this Privacy Statement from time to time to reflect our current privacy practices. When we make changes to this statement, we will revise the "updated" date at the top of this page. Any changes to the processing of personal information as described in this Privacy Statement affecting you will be communicated to you through an appropriate channel, depending on how we normally communicate with you.
8. Policy questions and enforcement
MSOFFICESOLUTION is committed to protecting the online privacy of your personal information. If you have questions or comments about our administration of your personal information, please contact us at in-fmdataprivacy@MsOfficeSolution.com. You may also use this address to communicate any concerns you may have regarding compliance with our Privacy Statement.
If you are not satisfied with the response you receive, you may escalate your concern to the Firm’s Privacy Liaison by sending an email to Subramanyam Ramakrishna at rsubramanyam@MsOfficeSolution.com. We will acknowledge your email within [14] days and seek to resolve your concern within one month of receipt. Where the concern is complex or we have a large volume of concerns, we will notify you that the concern will take longer than one month to resolve, and we will seek to resolve your concern within three months of the concern being first raised. We may accept your concern (and in that case implement one of the measures set out in the ‘Your Rights’ section above), or we may reject your concern on legitimate grounds.
1 In this notice “MSOFFICESOLUTION,” “we,” “our,” and “us”, “Firm” refers to MSOFFICESOLUTION Assurance and Consulting Services LLP & its Sub-licensees. It may also, depending on the context, also " refers to MSOFFICESOLUTION International Limited, a private English company limited by guarantee, that does not provide services to clients. No member firm has any authority to obligate or bind MSOFFICESOLUTION International or any other member firm vis-à-vis third parties, nor does MSOFFICESOLUTION International have any such authority to obligate or bind any member firm.
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Contact us
If you have any questions or concerns regarding this privacy information statement would like further information about how we protect your information (for example when we transfer it outside India) and/or when you want to contact the Firm’s Privacy Liaison, please email us at:
in-fmdataprivacy@MsOfficeSolution.com
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It has survived not only five centuries, but also the leap into electronic typesetting, remaining essentially unchanged. It was popularised in the 1960s with the release of Letraset sheets containing Lorem Ipsum passages, and more recently with desktop publishing software like Aldus PageMaker including versions of Lorem Ipsum
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Lorem Ipsum is simply dummy text of the printing and typesetting industry. Lorem Ipsum has been the industry's standard dummy text ever since the 1500s, when an unknown printer took a galley of type and scrambled it to make a type specimen book. It has survived not only five centuries, but also the leap into electronic typesetting, remaining essentially unchanged. It was popularised in the 1960s with the release of Letraset sheets containing Lorem Ipsum passages, and more recently with desktop publishing software like Aldus PageMaker including versions of Lorem Ipsum
It has survived not only five centuries, but also the leap into electronic typesetting, remaining essentially unchanged. It was popularised in the 1960s with the release of Letraset sheets containing Lorem Ipsum passages, and more recently with desktop publishing software like Aldus PageMaker including versions of Lorem Ipsum
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Lorem Ipsum is simply dummy text of the printing and typesetting industry. Lorem Ipsum has been the industry's standard dummy text ever since the 1500s, when an unknown printer took a galley of type and scrambled it to make a type specimen book. It has survived not only five centuries, but also the leap into electronic typesetting, remaining essentially unchanged. It was popularised in the 1960s with the release of Letraset sheets containing Lorem Ipsum passages, and more recently with desktop publishing software like Aldus PageMaker including versions of Lorem Ipsum
It has survived not only five centuries, but also the leap into electronic typesetting, remaining essentially unchanged. It was popularised in the 1960s with the release of Letraset sheets containing Lorem Ipsum passages, and more recently with desktop publishing software like Aldus PageMaker including versions of Lorem Ipsum
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Lorem Ipsum is simply dummy text of the printing and typesetting industry. Lorem Ipsum has been the industry's standard dummy text ever since the 1500s, when an unknown printer took a galley of type and scrambled it to make a type specimen book. It has survived not only five centuries, but also the leap into electronic typesetting, remaining essentially unchanged. It was popularised in the 1960s with the release of Letraset sheets containing Lorem Ipsum passages, and more recently with desktop publishing software like Aldus PageMaker including versions of Lorem Ipsum
It has survived not only five centuries, but also the leap into electronic typesetting, remaining essentially unchanged. It was popularised in the 1960s with the release of Letraset sheets containing Lorem Ipsum passages, and more recently with desktop publishing software like Aldus PageMaker including versions of Lorem Ipsum
Privacy policy
Test Test Test Test
Privacy policy
Test Test Test Test
Privacy policy
Privacy policy
1. Collection and use of personal information
1.1. What information we collect
We obtain personal information about you if you choose to provide it — for example, to contact mailboxes or to register for certain services. In some cases, you will have previously provided your personal information to MSOFFICESOLUTION (if, for example, you are a former employee). If you choose to register or login to a MSOFFICESOLUTION web site using a third party single sign-in service that authenticates your identity and connects your social media login information (e.g., LinkedIn, Google, or Twitter) with MSOFFICESOLUTION, we will collect any information or content needed for the registration or log-in that you have permitted the social media provider to share with us, such as your name and email address. Other information we collect will depend on the privacy settings you have set with your social media provider, so please review the privacy statement or policy of the applicable service.
When you register or submit personal information to MSOFFICESOLUTION we will use this information in the manner outlined in this privacy statement. Your personal information is not used for other purposes, unless we obtain your permission, or unless otherwise required or permitted by law or professional standards.
For example, if you register to a MSOFFICESOLUTION web site and provide information about your preferences, we will use this information to personalize your user experience. Where you register or login using a third-party single user sign-in we may also recognize you as the same user across any different devices you use and personalize your user experience across other MSOFFICESOLUTION sites you visit. If you send us a resume or curriculum vitae (CV) to apply online for a position with MSOFFICESOLUTION, we will use the information that you provide to match you with available MSOFFICESOLUTION job opportunities.
In some cases where you have registered for certain services we will store your email address temporarily until we receive confirmation of the information you provided via an email (i.e. where we send an email to the email address provided as part of your registration to confirm a subscription request).
1.2 The legal grounds we have to use your personal information
MSOFFICESOLUTION generally collects only the personal information necessary to fulfill your request. Where additional, optional information is sought, you will be notified of this at the point of collection.
We can process personal information, so long as we have a ground under the law to do so. It also requires us to tell you what those grounds are. As a result, when we process your personal information, we will rely on one of the following processing conditions:
- Performance of a contract: this is when the processing of your personal information is necessary in order to perform our obligations under a contract
- Legal obligation: this is when we are required to process your personal information in order to comply with a legal obligation, such as keeping records for tax purposes or providing information to a public body or law enforcement agency
- Legitimate interests: we will process information about you where it is in our legitimate interest in running a lawful business to do so in order to further that business, so long as it doesn’t outweigh your interests or
- Your consent: in some cases, we will ask you for specific permission to process some of your personal information, and we will only process your personal information in this way if you agree to us doing so. You may withdraw and/or modify your consent at any time by contacting MSOFFICESOLUTION at in-fmdataprivacy@MsOfficeSolution.com.
Examples of the ‘legitimate interests’ referred to above are:
- To offer information and/or services to individuals who visit our website or offer information about employment opportunities.
- To prevent fraud or criminal activity and to safeguard our IT systems.
- To customize individuals’ online experience and improve the performance usability and effectiveness of MSOFFICESOLUTION's online presence.
- To conduct, and to analyze, our marketing activities.
- To meet our corporate and social responsibility obligations.
In some cases, the personal data that we collect will also include special categories of data, such as diversity related information (including data about racial and ethnic origin, political opinions, religious beliefs and other beliefs of a similar nature, trade union membership and data about sexual life and sexual orientation), or health data and data about alleged or proven criminal offences in each case where permitted by law.
1.3 Automatic collection of personal information
In some instances, MSOFFICESOLUTION and its service providers use cookies, web beacons and other technologies to automatically collect certain types of information when you visit us online, as well as through emails that we may exchange. The collection of this information allows us to customize your online experience, improve the performance, usability and effectiveness of MSOFFICESOLUTION's online presence, and to measure the effectiveness of our marketing activities.
1.3.1 IP addresses
An IP address is a number assigned to your computer whenever you access the internet. It allows computers and servers to recognize and communicate with one another. IP addresses from which visitors appear to originate will be recorded for IT security and system diagnostic purposes. This information will also typically be used in aggregate form to conduct web site trend and performance analysis.
1.3.2 Cookies
Cookies may be placed on your computer or internet-enabled device whenever you visit us online. This allows the site to remember your computer or device and serves a number of purposes.
On some of our web sites, a notification banner will appear requiring your consent to collect cookies. If you do not provide consent, your computer or internet-enabled device will not be tracked for marketing-related activities. A secondary type of cookie referred to as "user-input" cookies may still be required for necessary functionality. Such cookies will not be blocked using this notification banner. Your selection will be saved in a cookie and is valid for a period of 90 days. If you wish to revoke your selection, you may do so by clearing your browser's cookies.
Although most browsers automatically accept cookies, you can choose whether or not to accept cookies via your browser's settings (often found in your browser's Tools or Preferences menu). You may also delete cookies from your device at any time. However, please be aware that if you do not accept cookies, you may not be able to fully experience some of our web sites' features.
Further information about managing cookies can be found in your browser's help file or through sites such as www.allaboutcookies.org.
Below is a list of the types of cookies used on our web sites:
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Purpose
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Description
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Type & Expiry
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Performance (i.e., User's Browser)
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Our web sites are built using common internet platforms. These have built-in cookies which help compatibility issues (e.g., to identify your browser type) and improve performance (e.g., quicker loading of content).
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Session
Deleted upon closing the browser
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Security (e.g. Asp .NET) Cookies
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If you register for access to a restricted area, our cookies ensure that your device is logged for the duration of your visit. You will need your username and password to access the restricted areas.
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Session
Deleted upon closing the browser
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Site Preferences
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Our cookies may also remember your site preferences (e.g., language) or seek to enhance your experience (e.g., by personalizing a greeting or content). This will apply to areas where you have registered specifically for access or create an account.
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Session
Deleted upon closing the browser
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Analytical
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We use several third-party analytics tools to help us understand how site visitors use our web site. This allows us to improve the quality and content on MsOfficeSolution.com for our visitors. The aggregated statistical data cover items such as total visits or page views, and referrers to our web sites. For further details on our use of Google Analytics, see below.
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Persistent, but will delete automatically after two years if you no longer visit MsOfficeSolution.com
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Site visitor feedback
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We use a third-party survey tool to invite a percentage of visitors to provide their feedback. Cookies are used to prevent visitors from being invited multiple times.
The first cookie (1) is set if the visitor is not invited to participate in the survey and is used to ensure visitors are not invited after their first page view.
The second cookie (2) is set if the visitor is invited to participate in the survey and is used to ensure the visitor is not invited again to participate for a period of 90 days.
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1 Session
Deleted upon closing the browser
2 Persistent
Deleted automatically after 90 days or presenting survey invite.
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Social sharing
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We use third party social media widgets or buttons to provide you with additional functionality to share content from our web pages to social media websites and email. Use of these widgets or buttons may place a cookie on your device to make their service easier to use, ensure your interaction is displayed on our webpages (e.g. the social share count cache is updated) and log information about your activities across the Internet and on our web sites. We encourage you to review each provider's privacy information before using any such service. For further details on our use of social media widgets and applications, see below.
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Persistent, but will be deleted automatically after two years if you no longer visit MsOfficeSolution.com
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Other third-party tools and widgets may be used on our individual web pages to provide additional functionality. Use of these tools or widgets may place a cookie on your device to make their service easier to use, and ensure your interaction is displayed on our webpages properly.
Cookies by themselves do not tell us your email address or otherwise identify you personally. In our analytical reports, we may obtain other identifiers including IP addresses, but this is for the purpose of identifying the number of unique visitors to our web sites and geographic origin of visitor trends, and not to identify individual visitors.
BY NAVIGATING ON OUR WEB SITES OR ENTERING YOUR LOGIN DETAILS TO ACCESS AREAS RESERVED FOR REGISTERED USERS, YOU AGREE THAT WE CAN PLACE THESE COOKIES ON YOUR COMPUTER OR INTERNET ENABLED DEVICE.
1.3.3 Google Analytics
MSOFFICESOLUTION uses Google Analytics. More information about how Google Analytics is used by MSOFFICESOLUTION can be found here: http://www.google.com/analytics/learn/privacy.html
To provide website visitors with more choice on how their data is collected by Google Analytics, Google have developed the Google Analytics Opt-out Browser Add-on. The add-on communicates with the Google Analytics JavaScript (ga.js) to indicate that information about the website visit should not be sent to Google Analytics. The Google Analytics Opt-out Browser Add-on does not prevent information from being sent to the website itself or to other web analytics services.
1.3.4 Web beacons
A web beacon is a small image file on a web page that can be used to collect certain information from your computer, such as an IP address, the time the content was viewed, a browser type, and the existence of cookies previously set by the same server. MSOFFICESOLUTION only uses web beacons in accordance with applicable laws.
MSOFFICESOLUTION or its service providers may use web beacons to track the effectiveness of third-party web sites that provide us with recruiting or marketing services or to gather aggregate visitor statistics and manage cookies.
You have the option to render some web beacons unusable by rejecting their associated cookies. The web beacon may still record an anonymous visit from your IP address but cookie information will not be recorded.
In some of our newsletters and other communications, we may monitor recipient actions such as email open rates through embedded links within the messages. We collect this information to gauge user interest and to enhance future user experiences.
1.3.5 Location-based tools
MSOFFICESOLUTION may collect and use the geographical location of your computer or mobile device. This location data is collected for the purpose of providing you with information regarding services which we believe may be of interest to you based on your geographic location, and to improve our location-based products and services.
1.4 Social media widgets and applications
MSOFFICESOLUTION web sites may include functionality to enable sharing via third party social media applications, such as the Facebook Like button and Twitter widget. These social media applications may collect and use information regarding your use of MSOFFICESOLUTION web sites (see details on 'Social Sharing' cookies above). Any personal information that you provide via such social media applications may be collected and used by other members of that social media application and such interactions are governed by the privacy policies of the companies that provide the application. We do not have control over, or responsibility for, those companies or their use of your information.
In addition, MSOFFICESOLUTION web sites may host blogs, forums, crowd-sourcing and other applications or services (collectively "social media features"). The purpose of social media features is to facilitate the sharing of knowledge and content. Any personal information that you provide on any MSOFFICESOLUTION social media feature may be shared with other users of that social media feature (unless otherwise stated at the point of collection), over whom we may have limited or no control.
1.5 Children
MSOFFICESOLUTION understands the importance of protecting children's privacy, especially in an online environment. Our sites are not intentionally designed for or directed at children under the age of 13. It is our policy never to knowingly collect or maintain information about anyone under the age of 13, except as part of an engagement to provide professional services.
2. Sharing and transfer of personal information
2.1 Transfer within the network of MSOFFICESOLUTION firms
We share information about you with other member firms of the MSOFFICESOLUTION network as part of international engagements, and with MSOFFICESOLUTION International and other member firms where required or desirable to meet our legal and regulatory obligations around the world in which case personal data would be appropriately protected as per applicable laws. Other parts of the MSOFFICESOLUTION network are also used to provide services to us and you, for example hosting and supporting IT applications, provision of certain forms of insurance for member firms and its clients, performing client conflicts checks and Anti-Money Laundering checks, assisting with client engagement services and otherwise as required in order to continue to run MSOFFICESOLUTION’s business.
2.2 Transfers to third parties
We do not share personal information with third parties, except as necessary for our legitimate professional and business needs, to carry out your requests, and/or as required or permitted by law or professional standards. For more information on such third parties, please see this link.
In addition, MSOFFICESOLUTION will transfer certain personal information outside India to outside companies working with us or on our behalf for the purposes described in this Privacy Statement. MSOFFICESOLUTION may store personal information outside India. We typically send personal information to the following countries. If we do this your personal information will continue to be protected.
MSOFFICESOLUTION will not transfer the personal information you provide to any third parties for their own direct marketing use.
3. Choices
In general, you are not required to submit any personal information to MSOFFICESOLUTION, but we will require you to provide certain personal information for you to receive additional information about our services and events. MSOFFICESOLUTION will also ask for your permission for certain uses of your personal information, and you can agree to or decline those uses. If you opt-in for services or communications, such as an e-newsletter, you will be able to unsubscribe at any time by following the instructions included in each communication. If you decide to unsubscribe from a service or communication, we will try to remove your information promptly, although we may require additional information before we can process your request.
As described in "Cookies" above, if you wish to prevent cookies from tracking you as you navigate our sites, you can reset your browser to refuse all cookies or to indicate when a cookie is being sent. Note, however, that some portions of our sites may not work properly if you elect to refuse cookies.
4. Your rights
If MSOFFICESOLUTION processes personal information about you, you have the following rights:
- Access and correction: you have the right to access to that data. This is sometimes called a ‘Subject Access Request’. If we agree that we are obliged to provide personal information to you, we will provide it to you free of charge. Before providing personal information to you, we may ask for proof of identity and sufficient information about your interactions with us that we can locate your personal information. If the information we hold about you is incorrect, you are entitled to ask us to correct any inaccuracies in the personal information.
- Object to processing: you have the right to object to us processing your personal information if we are not entitled to use it any more.
- Other Rights: in addition, you may have rights to have your information deleted if we are keeping it too long, have its processing restricted in certain circumstances and/or to obtain copies of information we hold about you in electronic form.
You can make a request or exercise these rights by contacting MSOFFICESOLUTION at in-fmdataprivacy@MsOfficeSolution.com and we will make all reasonable and practical efforts to comply with your request, so long as it is consistent with applicable law and professional standards.
5. Data security and integrity
MSOFFICESOLUTION has reasonable security policies and procedures in place to protect personal information from unauthorized loss, misuse, alteration, or destruction. Despite MSOFFICESOLUTION's best efforts, however, security cannot be absolutely guaranteed against all threats. To the best of our ability, access to your personal information is limited to those who have a need to know. Those individuals who have access to the data are required to maintain the confidentiality of such information.
We retain personal data for as long as it is needed to provide our services, stay in contact with you and to comply with applicable laws, regulations and professional obligations that we are subject to and for other legitimate business reasons.
6. Links to other sites
Please be aware that MSOFFICESOLUTION web sites will typically contain links to other sites, including sites maintained by other MSOFFICESOLUTION member firms that are not governed by this Privacy Statement but by other privacy statements that will often differ somewhat. We encourage users to review the privacy policy of each web site visited before disclosing any personal information.
By registering on any MSOFFICESOLUTION web site and then navigating to another MSOFFICESOLUTION web site while still logged in, you agree to the use of your personal information in accordance with the privacy statement of the MSOFFICESOLUTION web site you are visiting.
7. Changes to this statement
MSOFFICESOLUTION may modify this Privacy Statement from time to time to reflect our current privacy practices. When we make changes to this statement, we will revise the "updated" date at the top of this page. Any changes to the processing of personal information as described in this Privacy Statement affecting you will be communicated to you through an appropriate channel, depending on how we normally communicate with you.
8. Policy questions and enforcement
MSOFFICESOLUTION is committed to protecting the online privacy of your personal information. If you have questions or comments about our administration of your personal information, please contact us at in-fmdataprivacy@MsOfficeSolution.com. You may also use this address to communicate any concerns you may have regarding compliance with our Privacy Statement.
If you are not satisfied with the response you receive, you may escalate your concern to the Firm’s Privacy Liaison by sending an email to Subramanyam Ramakrishna at rsubramanyam@MsOfficeSolution.com. We will acknowledge your email within [14] days and seek to resolve your concern within one month of receipt. Where the concern is complex or we have a large volume of concerns, we will notify you that the concern will take longer than one month to resolve, and we will seek to resolve your concern within three months of the concern being first raised. We may accept your concern (and in that case implement one of the measures set out in the ‘Your Rights’ section above), or we may reject your concern on legitimate grounds.
1 In this notice “MSOFFICESOLUTION,” “we,” “our,” and “us”, “Firm” refers to MSOFFICESOLUTION Assurance and Consulting Services LLP & its Sub-licensees. It may also, depending on the context, also " refers to MSOFFICESOLUTION International Limited, a private English company limited by guarantee, that does not provide services to clients. No member firm has any authority to obligate or bind MSOFFICESOLUTION International or any other member firm vis-à-vis third parties, nor does MSOFFICESOLUTION International have any such authority to obligate or bind any member firm.
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Contact us
If you have any questions or concerns regarding this privacy information statement would like further information about how we protect your information (for example when we transfer it outside India) and/or when you want to contact the Firm’s Privacy Liaison, please email us at:
in-fmdataprivacy@MsOfficeSolution.com
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Refund Policy
1. Refund Eligibility
we…
Refund Policy
1. Refund Eligibility
we are committed to providing high-quality services. We understand that situations may arise where a refund is necessary. This refund policy outlines the conditions under which refunds may be issued.
2. Refund Requests
To request a refund, please follow these guidelines:
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Cancellation: If you wish to cancel a service or subscription, please do so in accordance with our cancellation policy.
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Contact Us: Contact our customer support team at [Contact Information] to initiate a refund request. Please provide your order or transaction details and the reason for the refund request.
3. Refund Conditions
Refunds may be issued under the following conditions:
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Quality Issues: If you are not satisfied with the quality of our service and can provide specific reasons for your dissatisfaction, we may issue a refund at our discretion.
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Service Unavailability: If we are unable to deliver the service you paid for or if there is a service interruption beyond your control, we will issue a refund.
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Cancellations: If you cancel a service or subscription within our specified cancellation period, you may be eligible for a refund according to our cancellation policy.
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Billing Errors: In case of billing errors or overcharges, please contact us immediately for resolution and potential refunds.
4. Refund Exclusions
Refunds will not be issued under the following circumstances:
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No-Show: If you fail to show up for a scheduled appointment or fail to provide required information, a refund will not be issued.
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Change of Mind: If you simply change your mind about the service and no longer want it, refunds will not be provided.
5. Refund Process
Once your refund request is approved, the refund will be processed withinfew days and will be credited to the original payment method used for the purchase.
6. Contact Us
If you have questions or need assistance with a refund request, please contact us at .admin@innovationalofficesolution.com
7. Policy Changes
We reserve the right to update or modify this refund policy at any time without prior notice. Please review this policy periodically for any changes.
Terms and Condition
1. Acceptance of Terms
By…
Terms and Condition
1. Acceptance of Terms
By engaging the services of office solution, you agree to comply with and be bound by these General Terms and Conditions.
2. Description of Services
we provide business intelligence and data analytics services. The specific services, deliverables, and pricing details are outlined in your service agreement or proposal.
3. Service Engagement
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Engagement Process: The engagement process, including the scope of work, milestones, and timelines, will be detailed in a separate service agreement or proposal.
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Client Responsibilities: You agree to provide us with the necessary access to data, systems, and resources required to perform the services as outlined in the engagement.
4. Fees and Payment
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Fees: You agree to pay the fees for services as specified in your service agreement or proposal. Payment terms, including due dates and accepted payment methods, are also detailed in these documents.
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Payment Authorization: By providing payment information to Office Solutions, you authorize us to charge the specified fees using the payment method you provided.
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Late Payments: Late payments may incur additional charges or interest, as specified in your service agreement.
5. Intellectual Property
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Ownership: All intellectual property rights related to the work product and deliverables produced by Office Solution during the engagement are owned by Office Solution unless otherwise agreed upon in writing.
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License: Office Solutions may grant you a non-exclusive, non-transferable license to use the deliverables solely for your internal business purposes.
6. Confidentiality
- Non-Disclosure: Office solution and the client agree to maintain the confidentiality of all information, data, and materials exchanged during the engagement.
7. Liability
Office solution is not liable for any loss, damage, or business decisions made based on the results of our services. You agree to use our services at your own risk and hold us harmless from any claims or disputes arising from your use of our services.
8. Termination
Either party may terminate the engagement with written notice to the other party. Termination terms, including any applicable fees or refunds, will be outlined in your service agreement.
9. Governing Law and Jurisdiction
These General Terms and Conditions are governed by the laws of [Your Jurisdiction]. Any disputes arising from these terms will be subject to the exclusive jurisdiction of the courts in [Your Jurisdiction].
Case Studies