social media analytic | social media benchmarking tools

SOCIAL MEDIA ANALYTICS

Social Media Analytics

Discover the true potential of your business with the best social media analytics solutions!

Analyze the impact of your social media strategy and create insightful reports that will help you understand your audience. Social media analytics tool measures what matters to your brand and tracks the social media performance. Our social media analytics solutions will help you gain more customers, product and brand insights, and manage risks.

Today, all the businesses are seeking real-time information constantly on their brand, competitive insights, product reviews and the employee feedback.  According to experts, the competitive insights through trends and monitoring on social media platforms can prove to be highly valuable for your business.

Social media analytics

MS Office Solution is the best social media analytics company that promises to deliver the best solutions to its valuable clients. We use a combination of social media listening, competitive intelligence, weak signal analysis, and data mining your brand and business socially like never before.

Social media analytics is a process of gathering and analyzing the data from different social media platforms like FaceBook, Twitter, and Instagram. The three main steps involved in this process are data identification, analysis and information interpretation. We centralize all your social media data in one tool which means rather than logging in and out from multiple social media tools, you can add your social media profiles to a single dashboard.

Key metrics which you can track with our social media analytics solutions are:

  • Hashtag and campaign tracking
  • Google analytics+Talkwalker for social media ROI
  • Road map creation
  • Sentiment analysis
  • Requirement mapping
  • implementation

 The benefits which you will experience with our social media analytics solutions include:

  • Access to real-time market reactions
  • Detailed understanding of current business trends and customer preferences
  • Improved brand performance and messaging impact 
  • Enhanced customer social engagement
  • Fast and efficient reporting
  • Discover more about customers engaging with you

We also offer social media benchmarking services which is the perfect key to prove that your business is performing better than your competitors.  Benchmarking is actually the process of comparing one’s performance metrics to industry bests from the other businesses. We look at the metrics from your social media performance such as your fan following, number of posts published, number of interactions and speed of your replies to your followers as compared to your competitors. Benchmarking is essential to recognize the performance of your efforts. Without benchmarking your social media efforts, it is impossible to understand where your business stands in market.

social-media
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  • Stakeholder expectations and Dashboard objectives
  • Business context and constraints
  • Tools and technology choices
  • Internal and external data sources
  • Envisaging outputs/dashboard
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  • Exploratory data analysis
  • KPIs used in industry, best practices
  • Analyses and KPIs to address business problems
  • Stakeholder sign-off on KPIs
  • Refresh frequency decisions
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  • Map data sources to target database
  • Data cleansing and consistency checks
  • Data transformations and KPI construction
  • Load data into the target database
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  • Mock-ups and wireframes
  • Revise with stakeholders
  • Build dashboard prototype
  • Conduct User Acceptance Testing
  • Release dashboard and schedule for updates

Case Studies

 

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case-study

Popup Content is simply dummy text of the printing and typesetting industry. Lorem Ipsum has been the industry's standard dummy text ever since the 1500s, when an unknown printer took a galley of type and scrambled it to make a type specimen book.

Bottom Content is simply dummy text of the printing and typesetting industry. Lorem Ipsum has been the industry's standard dummy text ever since the 1500s, when an unknown printer took a galley of type and scrambled it to make a type specimen book. ,
case-study

Popup Content is simply dummy text of the printing and typesetting industry. Lorem Ipsum has been the industry's standard dummy text ever since the 1500s, when an unknown printer took a galley of type and scrambled it to make a type specimen book.

Bottom Content is simply dummy text of the printing and typesetting industry. Lorem Ipsum has been the industry's standard dummy text ever since the 1500s, when an unknown printer took a galley of type and scrambled it to make a type specimen book. ,